Assistant Manager

Position: AM, Technical Specialist for Heavylines Machines

Location : Pune

Qualification & Experience: B.Tech with 5 to 10 Years of Experience

Role & Responsibilities 

A results-oriented Product Specialist with proven experience in providing technical support for Excavators/Construction equipment across both domestic and export markets.

Skills Required

• Hands on knowledge on Excavator, Loader and compactors.
• Thorough on electricals and electronics of high-end machines.

Key Functional Competencies

• Proactive attitude and passion to resolve customer concerns.
• Learning Agility
• Thorough and methodical eye for detailing with Quality and Engineering
• Strong communication and proficient in IT skills
• Provide technical support and resolution of field issues related to Excavators/ construction equipment
  Provide technical support and resolution of field issues related to Excavators/ construction equipment
  Collaborate closely with cross-functional teams (R&D, Quality, Service, Sales) to address product-related challenges
  Support new product introductions (NPI) and ensure smooth market deployment
  Proactively identify and resolve issues in newly launched models to enhance reliability and customer satisfaction
  Strong analytical and problem-solving skills with a focus on continuous improvement
  Proficient in SAP, Advanced Excel, and PowerPoint for